Privacy Policy

Fioro Legal

Effective Date: 1 January 2026

1. Introduction

At Fioro Legal, we are committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable laws.

2. Scope

This Privacy Policy applies to all personal information collected by Fioro Legal in the course of our operations, including information collected from clients, employees, contractors, and website users.

3. What Personal Information We Collect

We may collect personal information necessary to provide legal services, including but not limited to:

●      Contact Details: Name, address, email address, phone numbers.

●      Identification Details: Date of birth, gender, nationality, and identification documents (e.g., driver’s license, passport).

●      Financial Information: Bank account details, payment information, or financial statements (where relevant).

●      Sensitive Information: Health, racial or ethnic origin, criminal history, or other information required for legal representation (collected only with consent or as required by law).

●      Other Information: Details relevant to a legal matter, such as employment history, family circumstances, or dispute details.

4. How We Collect Personal Information

We collect personal information through:

●      Direct interactions: Meetings, phone calls, emails, and consultations.

●      Online forms: Submissions via our website or other online platforms.

●      Third parties: Referrals, government agencies, or other professionals (e.g., accountants, financial advisors).

●      Publicly available sources: Court records, public registers, or other legal disclosures.

5. Why We Collect Personal Information

We collect and use personal information to:

●      Provide legal advice and representation.

●      Communicate with clients and manage their matters.

●      Meet our legal and regulatory obligations.

●      Administer billing and financial transactions.

●      Conduct conflict checks and manage client records.

●      Share information about legal updates and firm presentations.

●      Improve our services and client experience.

We may also use your email address for our own internal marketing procedures, such as issuing firm newsletters, updates, webinar invitations or articles of interest. Where possible, we will ask for your consent specifically for marketing purposes during client onboarding or through website sign-ups but you can always opt out at any time. We also make clear disclosure of any marketing purposes in our engagement terms and you will always have the option to opt out to any marketing correspondence received from us.

We will never share your personal information with third parties without your consent, unless required by law, a court or a regulatory authority.

6. Disclosure of Personal Information

We may disclose personal information:

●      To courts, tribunals, or regulatory authorities as required by law.

●      To barristers, experts, or other professionals engaged to assist with a legal matter.

●      To service providers, such as IT, file storage, or administrative support, who assist in delivering our services.

●      With the client’s consent or as otherwise required by law.

We do not disclose personal information for marketing purposes or sell personal information to third parties.

7. Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure, including:

●      Secure physical storage of files.

●      Password-protected IT systems and encrypted communications.

●      Regular audits of security protocols and staff training on privacy compliance.

8. Access and Correction of Personal Information

Clients have the right to:

●      Request access to the personal information we hold.

●      Request corrections to ensure accuracy and completeness.

To make a request, contact us using the details below. We may charge a reasonable fee for providing access, in line with applicable laws.

9. Use of Our Website and Cookies

When you visit our website, we may collect non-identifiable information through cookies or similar technologies, including:

●      IP address.

●      Browser type.

●      Pages visited.

You can manage or disable cookies through your browser settings. However, some website functionality may be limited.

10. Overseas Disclosure

In some cases, personal information may be stored or processed in overseas locations by trusted service providers. We ensure any overseas disclosures comply with the APPs and take steps to protect your information.

11. Complaints

If you believe we have breached this Privacy Policy or the APPs, you may submit a complaint by contacting us using the details below. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The latest version will always be available on our website.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

Fioro Legal
Suite 2, Level 1, 11 Wongala Crescent
Beecroft NSW 2119
Phone: +61 481848450
Email: info@fiorolegal.com.au

This Privacy Policy ensures Fioro Legal’s commitment to maintaining the confidentiality and integrity of your personal information while complying with Australian privacy laws.